North American Marketers Seen Lagging Other Regions in Email Response Metrics

An examination of email performance metrics from January through November 2012 by Eloqua shows that its customers in the Asia-Pacific region (APAC) enjoyed much higher click and open rates during 2012 than its customers in Europe and North America. For example, best-in-class (the average of the top quartile) open and click rates among APAC marketers (34.5% and 7.7%, respectively) were far higher than the best-in-class rates for North American marketers (22.4% and 4.2%, respectively). While Eloqua stops short of blaming email volume for the discrepancy, the company does note that marketers in North America sent “an order of magnitude” more emails than the APAC group. (more…)